Great Blue Heron Casino


3 weeks ago
Job ID
Job Category
Food & Beverage
Job Type
Part Time
Number of Positions
Reports to
Food and Beverage Supervisor
License requirement
Category 2
External Rate
$13.10/hr +$1.15/hr in lieu of full time benefits

Job Description

A Bartender is a customer service and teamwork oriented position. As a Bartender you are required to provide direct Food and Beverage service to guests at the bar and to provide beverage service to the Food and Beverage Serving Staff. A positive, team player attitude is essential for individual satisfaction and the best positive overall results.  





  • Promote the values of the Great Blue Heron Cultural Compass by example at all times and guide staff in adopting these values as a way of operating daily at the Great Blue Heron Casino

Customer Service:

  • Professional, respectful, fast, friendly, efficient customer service


Responsible Alcohol Service:

  • Complete comprehension and knowledge of all alcohol related House Policies, Practices and Smart Serve guidelines
  • Provide safe and responsible service of alcohol including:
    • Setting a drinking rate
    • Professionally informing the guest of house practices upon serving the third beverage
    • Avoiding intoxication
    • Informing all co-workers of guests being monitored
  • Proper monitoring, documentation and fluent communication of alcohol service to all areas of service


Cash Handling Responsibilities:

  • Counting of float following proper procedures i.e. rolling coin and completing form
  • Complete and correct cashing out procedures
  • Payment Procedures

Cash handling i.e. making change, playing chips, coupons,

Bar tabs, credit cards and debit transactions


Shift Responsibilities:

  • Following opening and closing bar procedures
  • Ensuring sufficient supplies and back-ups of beer, liquor, bar supplies, sundries, paper products, etc.
  • Proper operation of glass washer
  • Completion of Spillage documentation of liquor, beer, wine, and coolers
  • Execute Daily Inventories
  • Completion of Waste Sheets i.e. Pizza Log

Food and Beverage Knowledge:

  • Complete knowledge of GBH standard drink recipes
  • Complete knowledge of menus and buffets offered at the Lucky Stone Bar, Heron Bar and Water’s Edge Restaurant
  • Complete knowledge of POS operation ie: ordering menus items, tabs, tax exemption procedures, etc.
  • Through knowledge of Food and Beverage service of alcohol guidelines and practices


Cleaning and Equipment Maintenance

  • Regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glasswasher, equipment and supplies.
  • Glass washer, Coffee maker, and pizza warmer preventive maintenance, maintaining proper fluid or chemical levels and cleaning on a daily basis


GBH Casino Policy and Procedures:

  • Follow all policies and procedures in the Liquor Procedures Manual
  • Adhere to policies set out in Casino’s ICM
  • Complete knowledge of GBH Employee Handbook

Perform other duties as required by the Food and Beverage Supervisor




 Education and Experience:

  • Minimum of 3 years of Food and Beverage experience in a licensed establishment
  • Practical experience as a bartender in a high volume licensed establishment
  • Valid Smart Serve Certification
  • Strong customer service oriented background
  • Teamwork experience
  • WHMIS Certified


Knowledge/Skills and Abilities:


  • Ability to follow directions in friendly and professional manner
  • Ability to perform tasks and duties effectively and safely within prescribed time limits
  • Maintain complete knowledge of and comply with company and departmental policies and procedures
  • Be thoroughly familiar with the causes of food poisoning and method of prevention
  • Maintain a positive working relationship with fellow employees and management as part of a team
  • Excellent customer service skills in order maintain a good rapport with guests and employees
  • Ability to work independently and efficiently in a fast paced environment
  • Good physical condition is required for specific job tasks as there will be some repetitive activities and moderate lifting required.



We offer a competitive Salary, life insurance, RRSP's, Employee Assistance programs, free parking and discounted meals in our staff cafeteria and a GREAT PLACE TO WORK.

You must be 18yrs or older to work at the Great Blue Heron Casino

The successful candidate will require licensing approval by the Alcohol and Gaming Commission of Ontario.  If you need assistance/accommodation during the recruiting process then please contact the our HR department.

Only Candidates selected for an interview will be contacted.






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